Gudi JornadasModule 10
Guest journeys
The whole stay, from the first click to checkout.
Every guest has a timeline from the booking on: what they opened, what they requested and what they used in the portal across the stay. Tap a stay and the whole journey opens in order.
The stays with the most activity stand out, so the team acts at the right moment, an upgrade, a reminder, a courtesy, instead of finding out after checkout. It is the guest portal and the operation seeing the same story.
app.gudisystem.com.br/journeys
What it does
app.gudisystem.com.br/journeys
1
Timeline per stay
Under the hood
A timeline per stay, built on the guest's real activity in the portal, with the event count per journey.
Composable by default