Guest journeys
The whole stay, from the first click to checkout.
Every guest has a timeline from the booking on: what they opened, what they requested and what they used in the portal across the stay. Tap a stay and the whole journey opens in order.
The stays with the most activity stand out, so the team acts at the right moment, an upgrade, a reminder, a courtesy, instead of finding out after checkout. It is the guest portal and the operation seeing the same story.
What the guest sees, designed by you
In Gudi Studio you build the journey and give the portal the hotel's own look. The guest opens it on their phone and finds the whole stay: a branded welcome, experiences to book (spa, dining, special moments) and the front desk one tap away.
Primary and accent colour, corners and logo, with contrast checking (AA) and the portal preview updating beside it. AI suggests the palette on the draft; you review and publish whenever you want.
The guest opens a portal with the hotel's brand: room, stay dates and the next steps, all on their phone, with no app to download.
Spa, dining and special moments with a photo and price. The guest books from the portal and the front desk confirms.
AI proposes, you approve
Describe the hotel's mood and Gudi AI suggests the colours on a draft. Nothing changes for the guest until you review and publish. No designer, no waiting, no risk of shipping something off.
- Timeline per stay
- What the guest opened, requested and used
- Stays with activity highlighted
- A base to act at the right moment of the journey
Under the hood
A timeline per stay, built on the guest's real activity in the portal, with the event count per journey.